Help Desk in the Cloud – Track-It! Amazon Web Services Quick Start is now available

I am happy to announce that Track-It! is now available in the cloud.

In an exciting partnership with Amazon Web Services, Track-It! is now available as an AWS Quick Start that can be purchased and started on demand.

The AWS Quick Start solution provides turnkey hosted servers and applications to customers in a secure, highly available, reliable and easily accessible system from anywhere in the world via the power of the Amazon Web Services platform.

To learn more about Amazon Web Services Quick Starts, visit the AWS Quick Starts page.

To learn more about the Track-It! solution on AWS, visit the Track-It! on AWS Quick Start page.

This release continues the long standing tradition of innovation of the Track-It! help desk software platform and provides another deployment option for Track-It! customers. For more information on all available features and modules, visit the help desk features page.


Integrated Endpoint Management

Track-It! also includes integrated endpoint management as part of the new Track-It! platform by utilizing and integrating with Client Management. This solution uses a single agent to simplify deployment and provides the capabilities below. Contact your Track-It! account manager or partner for more details.

Additional Information Here are some references to additional information about this release which may be helpful.

We are excited that this release is now available and would like to take a moment to thank all the customers who are active in the Track-It! Community and the Track-It! Developers Circle. A special thanks to those customers who have submitted ideas that were included in this release. Your participation in these programs helps drive the product direction in ways that benefit you and all of our customers.

We hope you enjoy this release and we look forward to bringing you more great things in the future.

Cris Coffey

Cris Coffey

Cris is the Principal Product Manager for Track-It! and BMC Client Management. Track-It! is a help desk software application designed for small to medium sized businesses and Client Management is an End Point Management software application designed for Medium to Large sized businesses.