HR Management Software

Track-It! Makes Human Resources Tracking Easy

Human Resources groups can benefit from using Track-It! as their HR Management Software.  Track-It! helps track all their users’ requests, improve service, reduce costs, and justify the need for additional staff. Data segregation settings can be used to isolate HR requests from being seen by other departments and vice versa.

HR groups can also leverage other Track-It! features like:

  • Active Directory integration
  • Ticket Templates
  • Service Level Agreements (SLAs)
  • Ticket Timer
  • Scheduled Tickets
  • Scheduled Reports
  • Parent/Child Tickets
  • Automatic Email to Ticket conversion
  • Skill Routing, and Automatic Prioritization
  • Escalation and Notifications