Track-It! vs Zendesk – Looking for an alternative?

Track-It! is an affordable help desk and end point management solution that is easy to install and easy to use.

Track-It! vs Zendesk – For more than 30 years Track-It! help desk and asset management software has been the leading choice for small to medium-sized businesses searching for an affordable and easy to use help desk system. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk. Out of the box, Track-It! IT Help Desk Software includes everything you need to improve your Help Desk and Asset Management operations today.


Track-It! vs Zendesk – Track-It! provides a powerful suite of integrated IT management features at an affordable price.

What Our Customers Say About Track-It!

"Track-It! is incredibly easy and intuitive to install and configure, and it comes out of the box with all the features that most small organizations need to get going with a Help Desk tool."

"There are tools available that offer either more features or more flexibility, but either at a considerably higher cost, or at the expense of quality, stability and/or level of customer support."

Alex RogersPresident at Gekkotest, Inc.

"We've been using Track-It! for about 11 years and are very happy with it. Easy to use. Easy to install and upgrade. Fantastic for logging and tracking Help Desk calls. Does a great job for inventory/asset management."

Sue ZaveskyUser Services Manager at Calfee, Halter & Griswold LLP

"I have used Track-It! for almost ten years now and have been pleased with how well the product has developed (and improved) over time. I have always found the support team to be knowledgeable and easy to work with."

"Overall, I am happy with my experience with the product, as I am able to accurately track the metrics required by my leadership."

Lance PaulauskasService Desk Manager at SRS Distribution, Inc.