Facility Management with Track-It!
Facilities Maintenance groups can benefit from using a facility management software system like Track-It! to track all their service requests, manage their workload, improve service, reduce costs, and justify the need for additional staff. Data segregation settings can be used to isolate Facilities requests from being seen by other departments and vice versa.
By utilizing features like Scheduled Work Orders, teams can ensure required regular maintenance tasks are never forgotten.
Facilities Maintenance groups can also leverage other Track-It! features like:
- Active Directory integration
- Ticket Templates
- Service Level Agreements (SLAs)
- Ticket Timers
- Scheduled Reports
- Parent/Child Tickets
- Automatic Email to Ticket conversion
- Skill Routing, and Automatic Prioritization
- Escalation and Notifications.